GSO ISO 10004:2024
Gulf Standard
Current Edition
·
Approved on
25 April 2024
·
Quality management — Customer satisfaction — Guidelines for monitoring and measuring
GSO ISO 10004:2024 Files
English
35 Pages
Current Edition
Reference Language
You can buy this standard from any member store
GSO ISO 10004:2024 Scope
This document gives guidelines for defining and implementing processes to monitor and measure customer satisfaction.
This document is intended for use by any organization regardless of its type or size, or the products and services it provides. The focus of this document is on customers external to the organization.
NOTE Throughout this document, the terms "product" and "service" refer to the outputs of an organization that are intended for, or required by, a customer.
Best Sellers From Management Systems Sector
GSO ISO 37000:2023
ISO 37000:2021
Gulf Standard
Governance of organizations — Guidance
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
GSO ISO/IEC 17065:2015
ISO/IEC 17065:2012
Gulf Standard
Conformity assessment -- Requirements for bodies certifying products, processes and services
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
![IEC Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iec_sml.png)
GSO ISO 56000:2022
ISO 56000:2020
Gulf Standard
Innovation management — Fundamentals and vocabulary
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
GSO ISO 56002:2022
ISO 56002:2019
Gulf Standard
Innovation management — Innovation management system — Guidance
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
Recently Published from Management Systems Sector
GSO ISO/IEC 17024:2024
ISO/IEC 17024:2012
Gulf Standard
Conformity assessment — General requirements for bodies operating certification of persons
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
![IEC Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iec_sml.png)
GSO ISO 25551:2024
ISO 25551:2021
Gulf Standard
Ageing societies — General requirements and guidelines for carer-inclusive organizations
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
GSO ISO 29995:2024
ISO 29995:2021
Gulf Standard
Education and learning services — Vocabulary
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
GSO ISO/IEC 17007:2024
ISO/IEC 17007:2009
Gulf Standard
Conformity assessment — Guidance for drafting normative documents suitable for use for conformity assessment
![GSO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_gso_sml.png)
![ISO Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iso_sml.png)
![IEC Standard](https://static.gso.org.sa/gso-uicore/assets/images/logo_iec_sml.png)